Job Overview

As a mountain bike instructor at Outdoor Norway you will be taking clients of differing abilities on a variety of terrain. You are expected to be an experienced rider, confident in all areas of riding, comfortable on steep, technical terrain and have basic bike maintenance skills. You must be flexible and adaptable to suit individual needs and abilities and be physically fit and able to ride for 5 hours a day.

Candidates must have excellent leadership and group management skills and be capable of  planning, organising and delivering mountain bike tours including the logistical side of the trip. Our mountain bike trips run regardless of the weather so you must be prepared to ride under rain or shine. We are looking for mountain bike instructors with continued enthusiasm and dedication.

MAIN DUTIES & RESPONSIBILITIES

• First and foremost, uphold our mission: “We create great memories for our guests”
• Ensure the trip is run in a safe and in a timely manner
• Be responsible and capable of  maintaining the bikes keeping them in good working order
• Properly keep bike maintenance logs
• Have the ability to effectively troubleshoot and fix problems that arise with guest bikes out on the trail
• Engage with guests and be attentive to their needs
• Provide some basic mountain bike instruction working on skills and technique
• Be able to understand and read weather reports, monitor weather conditions and act accordingly
• Must be able to lift, load and unload bikes from a trailer regularly throughout the day

For more infos about our mtb tours & mtb courses ⇒ click here

KEY ATTRIBUTES

• Must be flexible and able to work weekends and public holidays
• Be organised and well presented
• Have the ability to manage risk and keep people safe when challenging clients to get a little out of their comfort zone and push their limits
• You will need to be concise and able to communicate effectively
• You must be reliable, self-motivated and enthusiastic
• Physically fit and enjoy being outdoors all day in all weather conditions
• You need to love what you do

QUALIFICATIONS REQUIRED:

• Mountain Bike Guide Qualification (e.g PMBIA, MBLA, Level 1 etc)
• Current first-aid certification including CPR  (minimum 16 hours course)
• Full clean drivers license with the ability to drive passengers and with a trailer
• Must have excellent spoken and written English skills

PREFERENCE WILL BE GIVEN TO CANDIDATES WITH THE FOLLOWING

• Wilderness First Aid and Wilderness First Responder
• With great bike mechanic skills
• A degree or equivalent in Outdoor Recreation
• At least three years experience working in the outdoors and adventure tourism industries
• Have experience guiding/leading other outdoor activities such as sea kayaking, hiking, SUP and river guiding (kayaking, rafting)
• Basic Norwegian language as well as any other additional language skills

HOW TO APPLY

Please email a copy of your resume along with a cover letter to: [email protected] With the title “Mountain Bike Position”

Please make sure all of the information bellow is included in your application

• Your full name
• Date of birth
• Address and contact information
• ID number and Passport number
• Copies of any relevant qualifications
• A copy of your current First Aid Certificate
• A copy of your drivers license

APPLICATIONS DEADLINE: 29th January 2021

Compensation:

Hourly wage based on experience.

Contract from:

May – September, 2021 (flexible start/end dates. Minimum 3 months contract)

Available Positions: 1

JOB OVERVIEW

This role will require you to safely guided river trips on up to Grade 3 & 4 whitewater.  Under limited supervision, you must be able to work independently using your own initiative.

This person must have strong interpersonal skills, be able to deliver high levels of customer service, have great group management skills, be a strong critical thinker and have the ability to problem solve. You will need to  flexible and adaptable in tailoring trips to suit individual needs, abilities and expectations.

DUTIES & RESPONSIBILITIES:

• First and foremost, uphold our mission “Create great memories for our guests”
• Ensure trips are run in a safe and timely manner
• Clean and maintain all rafts/kayaks and relevant equipment
• Ensure that vehicles are cleaned and fuelled as required
• Engage with guests and be attentive to their needs
• Must be able to lift, load and unload rafts/kayaks from a trailer
• To deliver informative trips educating guests about the local culture and history

More infos about our river activities ⇔ click here

KEY ATTRIBUTES

• Must be flexible and able to work weekends and public holidays
• Be organised and well presented
• Have the ability to manage risk and keep people safe when challenging clients to get a little out of their comfort zone and push their limits
• You will need to be concise and able to communicate effectively
• You must be reliable, self-motivated and enthusiastic
• Physically fit and enjoy being outdoors all day in all weather conditions
• You need to love what you do

QUALIFICATIONS REQUIRED:

• Rafting Guide Certification on rivers grade 3 and above or at least three years previous experience
• Whitewater kayak qualification or at least three years previous experience guiding on up to Grade 3 & 4 whitewater
• Sea Kayak Guide Certification or at least three years previous experience
• Current first-aid certification including CPR  (minimum 16 hours course)
• Full clean drivers license with the ability to drive passengers and with a trailer
• Must have excellent spoken and written English skills

PREFERENCE WILL BE GIVEN TO CANDIDATES WITH THE FOLLOWING

• Wilderness First Aid and Wilderness First Responder
• Whitewater Rescue Technician Certification
• A degree or equivalent in Outdoor Recreation
• At least three years experience working in the outdoors and adventure tourism industries
• Have experience guiding/leading other outdoor activities such as mountain biking, hiking an stand up SUP boarding
• Basic Norwegian language skills as well as any other additional languages spoken

HOW TO APPLY

Please email a copy of your resume along with a cover letter to: [email protected] With the title “River Guide Position”

Please make sure all of the information bellow is included in your application

• Your full name
• Date of birth
• Address and contact information
• ID number and Passport number
• Copies of any relevant qualifications
• A copy of your current First Aid Certificate
• A copy of your drivers license

Compensation:

Hourly wage based on experience.

Contract from:

May to  September, 2021 (flexible)

Available Positions: 3

APPLICATIONS DEADLINE:  29th January 2021

We are a small, fast growing company looking for someone who shares our core values and passion to accomplish our vision. Our success is derived from a commitment to always be improving both in our personal and professional development.

The outdoor recreation junior guide will report directly to the General Manager and work alongside the Senior Guides and Reservations Coordinator to ensure the best possible customer experience.

If you have a willingness to learn and develop your skills in the outdoor industry this is a great opportunity for you to join our development program where you are able to grow together with us!

JOB OVERVIEW

With the company’s busy pace and growth, our Outdoor Recreation Junior Guide has the opportunity to guide a variety of trips and receive ongoing training in a fun and rewarding work environment.

We are looking for an enthusiastic guide with a big smile who always wants to put clients first and deliver engaging, memorable experiences.

DUTIES, RESPONSIBILITIES AND KEY ATTRIBUTES:

• First and foremost, uphold our tour mission; “Create great memories for our guests”
• Ensure trips are run in a safe and timely manner
• Organise and assemble equipment required for each trip ie. mountain bikes, kayaks, canoes, standup paddle-boards, helmets and other gear as needed to guests
• Assist senior guides where necessary
• Guide commercial tour groups on Class I an II whitewater rivers
• Enforce safety rules and regulations on and off the river
• Provide a high level of service to clients on and off the river
• Provide equipment maintenance
• Maintain a clean and organised work space at the Outdoor Norway base and storage room
• Be reliable, self-motivated, enthusiastic with good communication skills and the ability to talk with people from different cultures and backgrounds;
• Have a  strong interest in learning and educating clients about the local culture and history
• Be physically fit and happy to be outdoors all day in all weather conditions

QUALIFICATIONS REQUIRED:

• High School diploma in outdoor recreation or equivalent
• Current first-aid certification including CPR  (minimum 16 hours course)
• Full clean drivers license with the ability to drive passengers and with a trailer
• Must have excellent spoken and written English skills

PREFERENCE WILL BE GIVEN TO CANDIDATES WITH THE FOLLOWING

• At least one year of experience working in the outdoor and adventure tourism industries
• Experience in a range of outdoor activities such as mountain biking, hiking, kayaking and SUP boarding
• Whitewater Rescue Certification
• Basic Norwegian language as well as any other additional language skills

This is what could be your next office ⇒ click here for more info

WORK SCHEDULE

Training will begin mid May (flexible).  Hours will vary month to month. Part time hours are offered in June and full time hours are more likely to be offered during the busier months in July and August. All candidates must be able to work weekends and public holidays.

COMPENSATION

Hourly wage based on experience.

CONTRACT

May – September, 2021 (flexible)

AVAILABLE POSITIONS

1

HOW TO APPLY

Please email a copy of your resume along with a cover letter to: [email protected] With the title “Junior Guide Position”

Please make sure all of the information bellow is included in your application

• Your full name
• Date of birth
• Address and contact information
• ID number and Passport number
• Copies of any relevant qualifications
• A copy of your current First Aid Certificate
• A copy of your drivers license

Work Schedule:

Training will begin around the third week of May.

Working hours will vary month to month. Part time hours are offered in June and full time hours are more likely to be offered during the busier months in July and August. All candidates must be available to work weekends and public holidays.

Compensation:

Hourly wage based on experience.

Contract from:

May – September, 2020 (flexible start or end date but 3 months minimum contract)

Available Positions: 1

APPLICATIONS DEADLINE: 29th January 2021

Our Outdoor Recreation Reservations department helps hundreds of customers from all over the world plan memorable outdoor experiences.

Our Reservation Coordinators are true adventure experts. Their knowledge and experience help guide customers through the booking process over the phone or through email. They are able to answer in-depth questions about our tours and liaise with our operations team to ensure every customer has a positive experience, from the moment they first contact us to the day of their adventure.

Responsibilities & Duties:

• Inbound and outbound sales online, via email and in person at frontdesk.
• Provide outstanding customer service and handle all customer queries
• Book adventures, take payments and correspond with customers
• Manage reseller relationships, build contacts and maintain relationships with stakeholders
• Develop positive relationships with customers and manage feedback effectively
• Help support marketing and promotions to drive sales throughout the season
• Greet clients and assist with the check-in process
• Provide instructions for rental equipment (MTB, Sea Kayaking and Standup-paddle-boarding). ⇒ Click here for infos about  our rental products
• Communicating changes to client numbers to the operational team in a timely manner
• Prep audio-video equipment at the return of the trip
• Handle and edit photo and video material for sales and promotion
• Assist with online and social media marketing efforts
• Assist with scheduling and logistics as bookings are received
• Understand and assist in emergency protocols

Qualifications:

• Excellent written and oral communication skills in English. Norwegian language skills are a strong asset

• Outstanding sales and customer service skills

• Outgoing, confident fun personality with strong people skills

• Excellent time management, planning and organizational skills

• Ability to multi-task and maintain strong attention to detail

• Ability to work in a fast paced, high pressured environment

• Patient, understanding and ability to deal with customer concerns

• Fully computer literate with knowledge of Pages and Numbers (same as MS Word and Excel)

• Knowledge of social media is considered an asset

• Knowledge of video editing is considered an asset

EXTRA QUALIFICATIONS

The qualification bellow are a strong advantage for the candidate:

Knowledge of ADOBE softwares as: Photoshop, Indesign, Ilustrator, Premiere

Konowledge of WordPress

Konowledge Social Media plattform management

Work Schedule: Our reservations office is open from 9:30 am to 4:00 pm, Monday to Sunday, with extended hours in peak season, from 9am to 6pm. Training time is flexible and shall take 2 days. Candidates must be able to work weekends. Hours will vary month to month (part-time hours offered in September and October /full-time hours offered during June, July, and August).

Compensation: Hourly wage based on experience.

Reports to: General Manager

Contract from: May – October, 2021 (flexible)

Available Positions: 2

HOW TO APPLY

Please email your resume and cover letter to the attention of the General Manager: [email protected] with the title “Reservation Coordinator”

As minimum reference you shall include the following info’s bellow:

1. CV must contain at least:

Your full name;

ID number & Passport number;

Date of birth;

Address & contact info’s;

Work history with task description, job duration and the company Manager phone number and e-mail for reference;

Educations & Certification levels;

Language skills and level of proficiency;

Courses & training qualifications;

2. Copy of Driving License and details about your drive experience

Note:

If you have any extra qualifications or relevant work experience in the Outdoor Recreation field you are a strong asset.

Let us know about any other interesting skills and hobbies you may have.

We strong recommend Norwegians to apply. Applications can be submitted in English or Norwegian.

APPLICATIONS DEADLINE:  29th January 2021